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Read about GDN's experiences when its Xbox 360 went all red and angry. The Green Ring of Life article takes a wry look at Microsoft's response to this systemic design flaw, and judges it on the service it received when trying to bring the ol' Ecks Bawks back to life.
Is this your experience of Microsoft's extended warranty, too?
Perhaps were just so used to being ripped off, put down and ignored by the mega-corporations that when one of them suddenly and inexplicably demonstrates an apparently genuine sentiment of professional pride rather than corporate greed, its just too inconceivable for us to believe.







Comments
Around 10 days (like the article), it came back without a scratch. Decal's white, so if there was a mark on it, I'd have noticed.
Sure, it has flaws, but so does any machine. Before any Sony fans wanna jump in here, take note that if you ever get "error 80010514," your Sony phone rep may not know what that even means. As far as I know, they usually just give you a new one if you send a broken PS3 in instead of fixing it.
Microsoft figured out that people were getting mad, and they took care of it. And whenever anyone reacts to my telling them I have a 360 by making an RRoD joke... they get slapped in the face.
I still don't understand why there's a trend of these blogs documenting personal experiences though. And why they come in labeled as news
Ofcourse, I could probably make backups, but I'm too lazy for that, too.
Whereas my 360 has been fine since the day I got it, sturdy as a rock. So I dont get why people say "LOLZ PEOLPE R GUNA BUY PS3 CUZ SONYS PRODUCKS ARE MADE LIKE TANKS" well if I went by that theory I should never buy from sony again.
Infact, My sony Ericsson phone has a very widespread problem with the keys cracking and part of the phone falling off.
They charge a lot, and that's fine but failing to meet the standards such prices should warrant... that just annoys the hell out of me as a consumer.
Microsoft had absolutely no responsibility to fix my Xbox 360, but didn't blink an eye when it came to sorting it out at their expense. Perhaps it's the fact that this felt like something of a novelty these days - that I received good customer service - that's the real issue...
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