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With previous reports about the XBOX 360 Scratching Discs, yet another report has recently been uncovered by arstechnica.com.
It seems that a man from Florida has filed a federal lawsuit against Microsoft accusing them of creating a defective piece of software which scratches the discs and asks for $5 million in damages.
Brouwer complains that Microsoft have not anywhere stated not to move the XBOX360 with a disc inside it, which many of us have done for more than one or another reason. Having replaced discs that they published themselves, Microsoft also added a $20 fee to Brouwer for any disc that was published by a third party.
If the litigation forces Microsoft into a disc replacement program than the recent $1.05 billion-$1.15 billion bill that Microsoft is facing for extending the warranty may increase even more.
Reports of disc scratches have been circulating for several months. Nearly a year ago, Gamefly sent customers an e-mail warning them about the possibility of scratched discs. The game rental outfit warned customers against moving the console "in any way" with a disc in the tray. In particular, Gamefly said that moving the console from a horizontal to a vertical position (or vice versa) and picking the console up when a disc was inserted could cause permanent damage to the media.
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Most recently commented on by on Jul 12, 2007
Most recently commented on by on Jul 12, 2007
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He's just like the people that go to McDonalds and order a cup of steaming hot coffee, then pour some on their kid and make them cry, then they go back and complain that nowhere on the cup did it say that the coffee was hot.
Companies need to safeguard all their products in every way. It's not even idiot-proofing - the smart ones are the people who read through the ENTIRE manual, then violently shake their consoles when they find that there's no warning against it.
People have been scamming companies since the dawn of time.
Microsoft still ought the fix the buffer plate issue, they're making a fortune as is. But to get 5 million dollars on account of that? No. Reimburse him for his system, his games, and maybe a little pocket money for his troubles. And five million is not "pocket money"
I wonder what MS will do now.. dealing with other people copying and suing too.. and dealing with their PR and basically, recovering their face!
And how in the world does a scratched up disc give you 5 million dollars worth of damages? It should be obvious not to move something around when a disc is inside. That sounds like user error, not a software failure to me.
It is stupid to move the console whilst playing a game or the disc in action xD..
But if this is happening from just playing it I don't blame them, especially if it forms some way for Microsoft to try and protect against the discs in future productions unless they have already done this.
It's a hardware issue, otherwise it wouldn't be so widespread.
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