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Microsoft Taking Care Of It’s Gold Members After Last Weeks Live Outage

wohoo | January 01, 2008 | News | XBOX 360 
According to TheBitbag, Microsoft is planning to offer some kind of compensation for the trouble and unreliability it's Xbox LIVE Gold members have had to put up with recently. Xbox LIVE experienced several issues over the last week that included problems with matchmaking, account recovery and a lot of people even had trouble signing in.
I got some info from my Microsoft contact after questioning whether or not Gold Members will get thrown a bone for all the downtime they had to sit through. While nothing has been officially announced, they have stated, “…we will definitely be doing something for our Gold members that weren’t able to get online over the last week.”
11 comments | go to source (www.thebitbag.com) | send to friend | add alt source
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  • 3 thumbs!
    Supernouva | January 01, 2008
    Well it's a good thing Microsoft is making an effort to appease members like me who have been having a blast of a time dealing with this problem.

    The problem could have possibly been caused as a result of the spike in number of Xbox Live members.
  • 0 thumbs!
    slumpy monkey | January 01, 2008
    I want the guy who said" ms isnt guna repay customers for this cuz there crap to their customers" to see this
  • 0 thumbs!
    Storm | January 01, 2008
    Great news. Haha, I thought my connection was crappy all last week because of the problems with Live.
  • 0 thumbs!
    chaosmonkix | January 01, 2008
    i hope we get some ms points. im looking forward to some rock band dlc.
  • -3 thumbs!
    Fourth Dimension | January 01, 2008
    slumpy monkey, do you mean me? Lol, I've seen this, big wow.

    Haha, I said "don't expect anything" which was backed up by Ren of Heavens posting the Xbox Live Terms of Use. Either way, it is nice if Microsoft do compensate their customers in some form.
  • 0 thumbs!
    Auctoria | January 01, 2008
    My Gold just ran out, so that's what I'll be hoping for.
  • 0 thumbs!
    Dance Floor Killah | January 02, 2008
    Points please. Money would be nice lol.
    • 0 thumbs!
      Guugley | January 02, 2008
      Please tell me you mean MS Points and not GamerScore points? >>;
      Good that they're doing something to make up to their customers, just hope it's nothing really stupid. Can't be expecting anything really good tbh.
  • 0 thumbs!
    Donnelly | January 02, 2008
    I think outrage is a bit of an overstatement.
    I barely played my 360 at all last week.
    • 0 thumbs!
      Ekou | January 03, 2008
      One person, compared to *insert relatively high number*. Not going to bother pulling out bullshit figures on this one.

      The point is, a lot of people were really pissed off by not even being able to sign in, let alone play the games online.
  • 0 thumbs!
    slumpy monkey | January 02, 2008
    Lol I didnt even have a problem with live. SO free crap for me is all the better.

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