333
rate

Microsoft Taking Care Of It’s Gold Members After Last Weeks Live Outage

January 01, 2008 in News comments 11

According to TheBitbag, Microsoft is planning to offer some kind of compensation for the trouble and unreliability it's Xbox LIVE Gold members have had to put up with recently. Xbox LIVE experienced several issues over the last week that included problems with matchmaking, account recovery and a lot of people even had trouble signing in.

I got some info from my Microsoft contact after questioning whether or not Gold Members will get thrown a bone for all the downtime they had to sit through. While nothing has been officially announced, they have stated, “…we will definitely be doing something for our Gold members that weren’t able to get online over the last week.”
wohoo via thebitbag.com »
Favourite this article Add source
| More
Report!

Comments

Register as a member to subscribe comments.
  • 3
    Supernouva Jan 1, 08
    Well it's a good thing Microsoft is making an effort to appease members like me who have been having a blast of a time dealing with this problem.

    The problem could have possibly been caused as a result of the spike in number of Xbox Live members.
  • 0
    Slumpy monkey Jan 1, 08
    I want the guy who said" ms isnt guna repay customers for this cuz there crap to their customers" to see this
  • 0
    Storm Jan 1, 08
    Great news. Haha, I thought my connection was crappy all last week because of the problems with Live.
  • 0
    chaosmonkix Jan 1, 08
    i hope we get some ms points. im looking forward to some rock band dlc.
  • -3
    Fourth Dimension Jan 1, 08
    slumpy monkey, do you mean me? Lol, I've seen this, big wow.

    Haha, I said "don't expect anything" which was backed up by Ren of Heavens posting the Xbox Live Terms of Use. Either way, it is nice if Microsoft do compensate their customers in some form.
  • 0
    auctoria Jan 1, 08
    My Gold just ran out, so that's what I'll be hoping for.
  • 0
    Dance Floor Killah Jan 2, 08
    Points please. Money would be nice lol.
    • 0
      Guugley Jan 2, 08
      Please tell me you mean MS Points and not GamerScore points? >>;
      Good that they're doing something to make up to their customers, just hope it's nothing really stupid. Can't be expecting anything really good tbh.
  • 0
    Donnelly Jan 2, 08
    I think outrage is a bit of an overstatement.
    I barely played my 360 at all last week.
    • 0
      Ekou Jan 3, 08
      One person, compared to *insert relatively high number*. Not going to bother pulling out bullshit figures on this one.

      The point is, a lot of people were really pissed off by not even being able to sign in, let alone play the games online.
  • 0
    Slumpy monkey Jan 2, 08
    Lol I didnt even have a problem with live. SO free crap for me is all the better.

This news story is archived and is closed to comments now.