After Christmas glitches to its Xbox Live service, Microsoft promised to deliver a free Arcade game as an apology to its subscribers. That game has arrived in the form of Undertow.

However, for those Live gamers who have already paid and downloaded Undertow, Microsoft's offering is somewhat flat.

Stand up, citizen! Call the Xbox Live customers service line and get your 800 Microsoft Points refunded.

While Microsoft is unlikely to widely advertise that existing Undertow owners are able to recoup their costs, hoping for consumer ignorance to save it a few bucks, the fact remains that a call to the much-maligned Xbox customer service line should see 800 Microsoft Points promptly restored to your Live account.
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  • 1
    HBK619 Jan 23, 08
    Not even letting us choose a game after all those XBL problems sucks.
  • 0
    Peano Jan 23, 08
    Yeah i agree, shame they pick the title. I'm just downloading mine now. First 2 times I tried I had xbox live error messages :s
  • 0
    auctoria Jan 23, 08
    This sucks, I though we could swap Undertow for the 800MSP but you had to have DL before.

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