Microsoft has charged a guy named Bill(ironic?) $1,632 to upgrade his Windows Vista Ultimate license. He kept trying to enter his payment details via Windows Live Marketplace, but he kept getting error reports. He did this 6 times at $233.15 each time. Finally, the 7th time worked, but it actually was what he didn't want. Oh well, they'll just refund him, right? Nope. He contacted Microsoft and they told him it'll be resolved. Sweet, let's wait for the bank to update. Nothing happened. He contacted Microsoft again and they said that the problem would be "escalated". Would it? No. Over time, they reduced a couple here, a few here, but in the end(and currently) he's still out a rough $500.
I called Microsoft again and was told my issue would be "escalated". Ok I thought. No problem they recognize the problem and are working to address it and get this taken care of. WRONG. They did in fact remove a couple of the charges (4 of them) but what about the other 3???? I contacted Microsoft Windows Live Marketplace and stated it has been about 2 weeks and I have still seen no change in my bank account. I then told them I would now like to get a refund as well for the one copy I did actually receive. That return was processed in the same phone call the way I would expect the others to be credited back to my bank account. WRONG again. So by this time I have spent almost all month without any money and being late on all of my bills and now, almost a month later, am STILL waiting on Microsoft to refund the other 2 charges that were posted to my account at $233.15. This is almost $500.00 and for someone who gets paid monthly is completely unacceptable. I have been calling Microsoft now for 2 weeks straight and all the Microsoft Windows Live Marketplace keeps telling me is "I am sorry sir your issue has been escalated to our product delevopment team and you should get a call back today or tomorrow." WRONG yet again.... Everytime I call its the same story "... it has been escalated sir sorry" "we will call you tomorrow" ..... No call.
Submit a Story
Register
Get Started
Webmaster Tools
Comments with -10 or lower "thumbs" are removed from display.
Linux. Your bank account's best friend.
But a PC gamer always needs Windows.
So, ZOMGPIRATEDCOPYOFVISTAFTW!!!!11!1!!!one1!!
Anyways, Microsoft seems to be a bitch to this guy, not doing shit about it and when it comes down to it, it sounds like they don't really care. Shame on you, Mircosoft.
However, if this guy went to court, he could be the one making money off of Microsoft.
Customers are truly what runs everyone's business. If no one buys your products, you're screwed.
Judgment day has come people, Vista rules the world...
Regarding XP and Vista; I've never seen so many people make uninformed comments about an operating system in my life. All this shit about XP > Vista is only true for older computers. If you're using a computer that comes with Vista pre-installed, then you have to be a total idiot to downgrade to XP if you think it will run faster and more efficiently. The issues with Vista are almost always compatibility issues with drivers, which is why you don't upgrade to a new OS with outdated hardware. On that same token, new hardware is made with drivers specifically for Vista, so trying to downgrade to XP is only going to give you headaches in the long run.
Yes, there's an issue with processing speed, but that's not an issue with Vista at all and more a problem with someone having a crap computer. Vista runs more efficiently than XP, which makes it better for new computers that were designed for it.
i wish i had 1600 bucks to toss out on an operating system.
> Does not require a Mac
> More gamer friendly than Linux
> More stable and compatible than Vista
Hold onto your XP CDs, folks.